Privacy Policy
Effective & Last Updated: September 14, 2026 • Compliant with Republic Act No. 10173 (Philippine Data Privacy Act)
1. Our Commitment to Your Privacy
At VacationHive (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of any personal information you provide when using our website (vacationhive.com) and our associated mobile portals, APIs, and services.
This Privacy Policy outlines how we collect, use, store, process, and safeguard your personal information, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and internationally recognized privacy principles (including GDPR and CCPA considerations).
2. Information We Collect
We collect both personally identifiable information (PII) that you voluntarily supply to us and non-personally identifiable technical information generated through your interactions with the site.
2.1 Information You Voluntarily Provide:
- Account Registration & Social Login: Your name, email address, and profile picture provided when creating an account or logging in via Google Identity Services (OAuth 2.0).
- Community Contributions: Reviews, spot ratings, uploaded photos of destinations, travel tips, transit advice, and forum comments.
- Inquiries & Partnerships: Contact details, organization name, phone/WhatsApp number, and messages submitted through our Contact or Tour Partner onboarding forms.
2.2 Automatically Collected Technical Data:
- Device attributes (browser type, operating system, screen resolution, language settings).
- Log details (IP address, timestamps, referring URLs, pages viewed, and search query parameters).
- Cookies and local browser storage essential for session persistence and guest preferences.
3. How We Use Your Information
We process the collected data for lawful, legitimate travel service purposes:
- Personalized Island Recommendations: Tailoring destination spotlights, seasonal travel tips, and regional guides to your interests.
- User Account Management: Authenticating travelers, safeguarding user profiles, and attributing reviews and photo uploads to authorized accounts.
- Local Tour Operator Facilitation: Forwarding traveler inquiries to verified tour partners and boatmen when explicitly requested.
- Site Security & Abuse Prevention: Detecting fraudulent accounts, spam reviews, or unauthorized API access attempts.
- Platform Optimization: Analyzing aggregate metrics to improve page load speeds and search accuracy.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties.
We only disclose information under the following strict circumstances:
- With Trusted Infrastructure Providers: Hosting, database, analytics, and CDN services that operate under strict data confidentiality agreements.
- Public User Contributions: Content you intentionally publish publicly (such as traveler reviews, public photos, and your display name) will be visible to other visitors.
- Legal Compliance: When required by Philippine law, lawful court order, or governmental authorities to protect the vital interests and safety of travelers.
5. Your Rights Under Philippine Law (RA 10173)
As a data subject under the Data Privacy Act of 2012, you hold fundamental rights regarding your personal data:
6. Cookies and Tracking Technologies
VacationHive utilizes small text files called “cookies” to remember your display preferences, maintain active login sessions, and compile aggregate traffic analytics. You can configure your browser to reject cookies, though certain features (such as saved trip itineraries or avatar uploads) may function with reduced capability.
7. Contact Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data rights, please contact our Data Protection Team:
Email: info.travel@vacationhive.com
Address: Metro Manila, Philippines